A qualitative study on the perspectives of doctors, nurses and residents about artificial intelligence and its application in healthcare: Implications to education
Zhaksylykova D. Tursynbek A. Nadirbekova G. Cruz J.P. Balay-Odao E.M.
November 2025Elsevier Ltd
Nurse Education in Practice
2025#89
Aim: This study aimed to describe the perspectives of doctors, nurses and residents toward healthcare artificial intelligence (AI) and its integration in healthcare settings in Kazakhstan. Background: The potential of AI integration in healthcare is becoming increasingly recognized. The efficient use of AI in healthcare directly depends on the trust and knowledge of healthcare professionals. Therefore, it is crucial to understand how doctors, nurses and residents perceive AI and its integration into the healthcare system. Design: A descriptive qualitative study. Methods: Fifteen doctors, nurses and residents working at the University Medical Center in Astana were purposively selected for this study. Data were collected through semi-structured interviews from February 3 to March 31, 2024. The thematic approach was used to analyze the data. Results: The study has identified five major themes: “Use of AI in Healthcare,” Impact on Healthcare Workflow, “Challenges and Limitations of AI Use in Healthcare,” Ethical and Societal Implications of AI Use in Healthcare, and “Future Prospects and Trends of AI Use in Healthcare.” The findings highlight the importance of AI in education, patient care and everyday work practice. Conclusions: The findings highlighted the need to prepare doctors, nurses and residents for AIs effective and ethical use in healthcare. This preparation requires updating the curriculum of health professions education to integrate AI courses in the theoretical and clinical aspects of the curriculum. Healthcare facilities should provide educational opportunities for their doctors, nurses and residents on AI. Hence, its ethical use in education should be explored and advocated.
Artificial Intelligence , Doctors , Kazakhstan , Nurses , Qualitative study , Residents
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Department of Medicine, School of Medicine, Nazarbayev University, Astana, Kazakhstan
Department of Biomedical Sciences, School of Medicine, Nazarbayev University, Astana, Kazakhstan
University Medical Center Corporate Fund, Astana, Kazakhstan
Department of Medicine
Department of Biomedical Sciences
University Medical Center Corporate Fund
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