The Digital Transformation of Higher Education in the Context of an AI-Driven Future
Nazyrova A. Miłosz M. Bekmanova G. Omarbekova A. Aimicheva G. Kadyr Y.
November 2025Multidisciplinary Digital Publishing Institute (MDPI)
Sustainability (Switzerland)
2025#17Issue 22
In this article, digital transformation is examined as a key driver of structural and pedagogical change in higher education. This process is shown to expand access to learning, increase flexibility, support personalized educational trajectories, and enhance data-driven decision-making. At the same time, the effectiveness of digital transformation depends on institutional readiness, the quality of technological infrastructure, and the professional competencies of teaching staff. This research of this study is to assess the influence of digital transformation on the quality of higher education. This research employs a mixed-methods approach. Quantitative data from surveys of 4971 students and 483 instructors were analyzed using descriptive statistics, analysis of variance ANOVA, and multivariable regression, while qualitative focus group findings were examined through thematic analysis. The results indicate generally positive attitudes toward digitalization. The respondents emphasized flexibility and improved conditions for independent learning as key advantages of digital environments. However, this study also identifies several challenges, including infrastructural inequality, limited digital skills, and insufficient pedagogical adaptation. The article concludes that successful digital transformation requires a comprehensive strategic vision and sustained institutional support. For universities, strengthening digital competencies, modernizing infrastructure, and implementing management models focused on continuous improvement are essential conditions for ensuring sustainable development and enhancing the quality of education.
blended learning , digital transformation , e-learning , educational digitalization , educational ecosystem , higher education , learning analytics , learning management systems (LMS)
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Faculty of Information Technologies, L.N. Gumilyov Eurasian National University, 2 Satpayev Str., Astana, 010008, Kazakhstan
Department of Computer Science, Lublin University of Technology, 36B Nadbystrzycka Str., Lublin, 20-618, Poland
Institute of Automation and Information Technology, Satbayev University, Almaty, 050013, Kazakhstan
Faculty of Information Technologies
Department of Computer Science
Institute of Automation and Information Technology
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