THE ROLE OF OMBUDSMAN INSTITUTIONS IN GOVERNANCE: A BIBLIOMETRIC ANALYSIS (2000–2025)


Zhuntyrbayev T. Massalimova A.
2026Virtus Interpress

Journal of Governance and Regulation
2026#15Issue 1138 - 149 pp.

This study examines the evolution of scholarly research on the role of the ombudsman in governance across various sectors between 2000 and 2025. A bibliometric methodology was applied, covering peer-reviewed literature indexed in the Scopus database. The analysis incorporated keyword mapping, cluster detection, and temporal trends to uncover the dominant research themes and conceptual developments (Zupic & Čater, 2014). A total of 322 documents and 81 keywords were examined after data cleaning and refinement. The co-occurrence network revealed several thematic areas, including corporate governance, financial services, public administration, and human rights protection. Over time, there has been a noticeable shift toward more inclusive and public-centred governance concepts, with recent studies increasingly focusing on legitimacy, participation, and social justice (Creutzfeldt, 2018). Notably, it was determined that an increased number of studies on the role of the ombudsman in corporate and financial governance is necessary. This bibliometric analysis contributes to the research field by showing how academic interest in ombudsman mechanisms aligns with developing governance challenges.

Bibliometric Analysis , Corporate Governance , Governance , Ombudsman , Public Administration

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Academy of Public Administration under the President of the Republic of Kazakhstan, Astana, Kazakhstan

Academy of Public Administration under the President of the Republic of Kazakhstan

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