Organization of Cervical Cancer Screening in the Republic of Kazakhstan. Analysis of consumer satisfaction with specialized medical care
Utegenova A.B. Kasymova G.P.
1 July 2025Kaz Med Print LLP
Reproductive Medicine (Central Asia)
2025#2025Issue 2169 - 181 pp.
Relevance: In Kazakhstan, 2 women die from cervical cancer every day. It is an easily detectable, screenable disease that must be prevented from causing death. The study aimed to assess rural women’s perceptions of service quality in the cervical cancer screening program in the Almaty region and identify barriers to seeking care. Materials and methods: A sociological survey of 819 questionnaires (two samples: 407 and 412 respondents) among women aged 30–70, conducted at primary care and a multidisciplinary clinic. Statistical analysis was performed using SPSS8.0; differences were considered significant at p < 0.05 (Student’s t-test). Results: Screening coverage declined from 92.9% in 2021 to 54.9% in 2023; 59.1% did not attend due to lack of time, 16.8% were unaware of the disease, 71.9% did not seek care when symptomatic; satisfaction with screening quality was high (≈94% “excellent/ good”). Low awareness of HPV vaccination (18.7%) and a need for educational outreach were identified. Conclusion: To improve program effectiveness, strengthen patient communication, implement convenient result-delivery channels, and expand educational activities in rural areas.
awareness , barriers to care , cervical cancer , HPV vaccination , patient satisfaction , rural healthcare , socio-medical study
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KSPH University,”, Almaty, Kazakhstan
Institute of Reproductive Medicine, Almaty, Kazakhstan
Department of Sports Medicine, Asfendiyarov Kazakh National Medical University, Almaty, Kazakhstan
KSPH University
Institute of Reproductive Medicine
Department of Sports Medicine
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