EVALUATION OF THE EFFICIENCY OF BUSINESS PROCESS MANAGEMENT AS AN ELEMENT OF AN AUTOMATED QUALITY MANAGEMENT SYSTEM FOR AN ENTERPRISE OF THE REPUBLIC OF KAZAKHSTAN
Toibayeva Sh.D. Utepbergenov I.T. Bodesova A.E.
31 January 2023Little Lion Scientific
Journal of Theoretical and Applied Information Technology
2023#101Issue 2838 - 846 pp.
This research is devoted to the development of innovative technology for automation of the quality management system of enterprise in Kazakhstan and its adaptation to the management system of enterprise. This paper deals with quality, as an important strategic tool in business. System effectiveness evaluation of quality management enterprises is of a great importance connected with the formation of rational decisions in the management of quality management systems including specificity of quality indicators, multi-level system, necessity to choose the optimal number of performance indicators and system status evaluation. The objective and relevance of this research is connected with the need to: 1) solve the problems of quality management in the digital economy, following from the relevant National programs of the Government of the Republic of Kazakhstan, which are important at this step of in-depth scientific research; 2) guarantee the competitiveness of domestic enterprises with high quality requirements for products and services; 3) improve the efficiency of automated quality management systems; 4) saving resources (human and timing) in data processing. The method and model of automated enterprise quality management and intelligent automated system of quality management of enterprise integrated with ruling MICS subsystems (Management Information and Control System) are offered allowing to automate QMS implementation and support processes and increasing the validity, efficiency and effectiveness of management decisions by automated a number of functions of decision makers and personnel.
Automated Business Processes , Efficiency Evaluation , Fuzzy Logic , Quality Management , Quality Management System
Text of the article Перейти на текст статьи
Almaty University of Power Engineering and Telecommunications Named after Gumarbek Daukeyev, Kazakhstan
Kazakh Academy of Sport and Tourism, Kazakhstan
Almaty University of Power Engineering and Telecommunications Named after Gumarbek Daukeyev
Kazakh Academy of Sport and Tourism
10 лет помогаем публиковать статьи Международный издатель
Книга Публикация научной статьи Волощук 2026 Book Publication of a scientific article 2026