The evolution and development of public administration digitalization: an international bibliometric analysis
Smagulova S. Bastykov D. Omarov A. Omarova B.
2025Cogent OA
Cogent Social Sciences
2025#11Issue 1
Assessing the state of the mapping level and prospects for digitalization of public administration in the global economy over the past 40 years through the implementation of bibliometric analysis. In this study, an in-depth bibliometric analysis of 3097 publications in the Scopus, RSCI and CNKI database for the period from 1985 to 2024 was conducted using the ‘VOSviewer’ application program. Based on bibliometric analysis, the evolution of digitalization topics in the information and communication technologies context of public administration is traced and retrospectively studied. Five central clusters have emerged: problems of public administration organization, strategies, paradigm shift, effective tools for development and organization of e-government. Directions for future research on performance over time, government regulation policy, the formation of sustainable growth of public administration, international public strategies and governance mechanisms, human capital management (HCM) and data protection and security have also been identified. The study provided a systematic understanding of the development of digitalization in public administration and the prospects for future research. The bibliometric method has demonstrated the importance of identifying gaps and effective strategies in the field of public administration based on digital platforms through quantitative analysis and synthesis of existing literature published in high-ranking international journals.
Bibliometric analysis , digitalization of public administration , electronic government , International Relations , Public Administration & Management , Regulatory Policy , scientific mapping , Sociology & Social Policy , VOSviewer application
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Department of Finance and Accounting, Kenzhegali Sagadiyev University of International Business, Almaty, Kazakhstan
Department of Law and Public Policy, Narxoz University, Almaty, Kazakhstan
Department of Automation and Electric Power Engineering in Transport, International University of Transport and Humanities, Almaty, Kazakhstan
Department of Business and Management, International University of Transport and Humanities, Almaty, Kazakhstan
Department of Finance and Accounting
Department of Law and Public Policy
Department of Automation and Electric Power Engineering in Transport
Department of Business and Management
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