Analysis of the development of innovative activities of the tourism industry in the influence of pandemic
Omarova A. Nurumov A. Karipova A. Kabdullina G. Aimurzina B. Kamenova M.
Fall 2021ASERS Publishing House
Journal of Environmental Management and Tourism
2021#12Issue 61442 - 1453 pp.
Modernization of traditional industries and services, organization of trade and procurement procedures, related financial and logistics operations, changing consumption patterns against the background of the penetration of information technologies and digitalization of economic processes create the basis for the formation of new markets and conditions, as well as new approaches to analytics, forecasting and management decision-making in the travel industry. Digital platforms are beginning to be used as primary channels for customer interaction and transactions, as well as a vehicle for creating innovative business models, including in the travel industry. The aim of the study is to analyze innovative activities in the field of tourism, which allows solving a number of tasks related to both increasing the level of satisfaction of the cultural needs of the population and creating conditions for the development of innovative forms of business entities.
Digital economy , Digitalization , Hospitality , Infrastructure , Innovation , Tourism industry , Tourism market
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Buketov Karagandy University, Kazakhstan
Financial Academy, Kazakhstan
L.N. Gumilyov, Eurasian National University, Kazakhstan
South Ural State University, Russian Federation
Kazakh University of Economics, Finance and International Trade, Kazakhstan
Buketov Karagandy University
Financial Academy
L.N. Gumilyov
South Ural State University
Kazakh University of Economics
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