Assessment of the population’s quality of life in Kazakhstan during COVID-19: The effectiveness of public policy
Mukayev A. Satpayeva Z. Kangalakova D. Doskeyeva G. de Matos Pedro E.
2023LLC CPC Business Perspectives
Problems and Perspectives in Management
2023#21Issue 369 - 83 pp.
This study aims to determine the effectiveness of Kazakhstan’s public policy during the pandemic related to healthcare, education, and the financial situation of the population by assessing the population’s quality of life (QoL). The study proceeded from the assumption that the effectiveness of state measures can be assessed through the manifestation of citizens’ reaction to the ongoing public policy, i.e., satisfaction with its results. The source base was the Bureau of National Statistics and the Adilet information and legal base covering 2020–2021. During the pandemic, the population’s satisfaction with their material provision, health, education, and living conditions decreased but not critically. The population’s QoL in Kazakhstan is satisfactory. Satisfaction among rural residents with their life (70.7%) and conditions (63.7%) is higher than among urban residents (56.1% and 49.8%, respectively). One-third of the population reported improved well-being and only 6.5% reported a deterioration. The high number of citizens satisfied with their QoL indicates the effectiveness of Kazakhstani public policy. It is the result not only of the implementation of temporary anti-crisis measures of government through program, organizational, and economic mechanisms during the pandemic but systematic work on modernization of the social, medical, and educational systems from 2019. The practical value of the study is the development of recommendations for the development of public policy in the field of improving QoL and the development of anti-crisis management in Kazakhstan.
anti-crisis management , education , financial situation , government , health , life satisfaction
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Department of Management, Al-Farabi Kazakh National University, Kazakhstan
Department of Scientific, Technological and Innovative Development, Institute of Economics, the Ministry of Science and Higher Education, Kazakhstan
Department of Social Problems and Human Capital, Institute of Economics, the Ministry of Science and Higher Education, Kazakhstan
Department of Public Administration, Narxoz University, Kazakhstan
NECE – Research Center in Business Science, University of Beira Interior, Portugal
Department of Management
Department of Scientific
Department of Social Problems and Human Capital
Department of Public Administration
NECE – Research Center in Business Science
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