Comparative influence of gender, age, industry and management level on communication
Lipovka A. Korolyova N. Nugmanova M. Salimzhanova A.
2021LLC CPC Business Perspectives
Problems and Perspectives in Management
2021#19Issue 2170 - 182 pp.
The protracted COVID-19 pandemic repeatedly demonstrates the necessity of effective communication inside and outside organizations. However, a deficient comprehensive study of factors able to affect managerial communication limit further progress in the improvement of such business interactions. The research fills in the knowledge gap about the comparative influence of various factors on managerial communication and particularly the impact of individual and organizational characteristics of managers on communication. The paper aims to determine the significance of the relationships between managerial communication and age, genders, managerial levels, and industries in private companies from the energy, education, trade, service, extraction, construction, and production sectors. Within the organizational study, 224 subordinates from Kazakhstan firms reflected on their supervisors’ communications through a multivariate closed questionnaire. The obtained data was further processed and examined through correlation coefficients and dispersion analysis. The research results identified the considerable relationship between communication practices and managers’ age (R2=0.9637), managerial level (R2=0.9640), and industry (R2=0.9653). The study reveals the weak relationship between manager’s gender and communication practices (R2=0.1535): women insignificantly outperform men in this linking process. The research postulates that effectiveness of managerial communication considerably varies by managers’ age, managerial level, and industry, and insignificantly by gender. The paper lays the groundwork for gender-unbiased practices of human resource management and contributes to the idea of building diverse management teams.
Diversity management , Human resources , Kazakhstan , Men , Top managers , Women
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Management and Marketing Department, Graduate School of Business, Almaty Management University, Kazakhstan
School of Engineering Management, Almaty Management University, Kazakhstan
Gender Economics Research Center, Narxoz University, Kazakhstan
Istanbul Technical University, Turkey
Business School, Kazakh-British Technical University, Kazakhstan
Management and Marketing Department
School of Engineering Management
Gender Economics Research Center
Istanbul Technical University
Business School
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