Factors Determining the Development of the Civil Service of the Republic of Kazakhstan

Kosherbayeva A. Bokayev B. Torebekova Z. Amirova A.
1 December 2024 Sciendo

NISPAcee Journal of Public Administration and Policy
2024 #17 Issue 2 27 - 50 pp.

The civil service in the Republic of Kazakhstan is undergoing significant transformations in response to emerging demands and challenges. This study investigates the factors influencing civil service development effectiveness, focusing on both internal and external comparative analyses. We identify critical determinants shaping the civil service system, utilizing secondary data and expert interviews (N=24). Key findings highlight that political will is essential for fostering a modern civil service aligned with fundamental principles of transparency, accountability, and efficiency. Despite some progress in anti-corruption measures and regulatory quality, obstacles still need to be addressed, including a lack of transparency in processes and issues related to employee remuneration and work conditions. Furthermore, political stability and social factors, such as the professionalization of the civil service and the attractiveness of public sector careers, significantly impact reform outcomes. Economic considerations, including wage disparities and budgetary constraints, also play a crucial role. Finally, technological advancements present opportunities and challenges, particularly in digital transformation and e-government initiatives. This study emphasizes the need for comprehensive strategies that address these diverse factors to enhance the effectiveness and resilience of Kazakhstans civil service.

civil service , external environment , PESTL analysis , public administration , public services

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Kazakhstan Institute for Strategic Studies under the President of the Republic of Kazakhstan, Astana, Kazakhstan
The Center for Analytical Research and Evaluation of The Supreme Audit Chamber of the Republic of Kazakhstan, Astana, Kazakhstan

Kazakhstan Institute for Strategic Studies under the President of the Republic of Kazakhstan
The Center for Analytical Research and Evaluation of The Supreme Audit Chamber of the Republic of Kazakhstan

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