Factors influencing the level of satisfaction of palliative patients with the activities of nurses: results of a cross-sectional study


Issenova B. Aimbetova G. Kanushina M. Makhanbetkulova D. Asimov M. Aizat A. Tursynbekova A. Indershiyev A.
7 January 2025Ibn Sina Trust

Bangladesh Journal of Medical Science
2025#24Issue 1136 - 144 pp.

Background This article focuses on the importance of nurses’ work in the field of palliative care, emphasizing their role in providing comprehensive care and support to patients with incurable diseases. Purpose The researchers analyzed both international and local scientific articles over the past 15 years to assess the importance of nurses’ role in patient care in palliative medicine. Method and materials Then, in the period from September to November 2022, a cross-sectional study was conducted.The aim of the study was to evaluate the activities of nurses in palliative care centers in Kazakhstan and determine the level of patient satisfaction with this care. Result To do this, 99 patients from three palliative care centers in Kazakhstan were interviewed.In the second stage, Pearson’s chi-squared (χ2) statistical method was used to analyze potential relationships between various variables and patient satisfaction levels in relation to the work of nurses in palliative care centers. The third stage included a binary logistic regression analysis to assess the impact of nurses’ behavior on patient satisfaction. The results of the statistical analysis indicate that the amount of information provided by nurses has an impact on the level of patient satisfaction with the quality of nurses’ work. This assistance includes an integrated approach, which includes both medical care and psychological, social and spiritual support, providing comprehensive care for the patient and his loved ones. Conclusion The results of this study can serve as a basis for strengthening the work of nurses, who are an integral element in the medical care system, playing a key role in supporting palliative patients at a difficult life stage.

nurses , nurses in palliative care , palliative care , palliative patients , the role of nurses in palliative care

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Asfendiyarov Kazakh National Medical University, Almaty, Kazakhstan
Department of “Public Health” Asfendiyarov Kazakh National Medical University, Almaty, Kazakhstan
AC institute of international education, Prague, Czech Republic
Department of Nursing, Asfendiyarov Kazakh National Medical University, Almaty, Kazakhstan
Department of « Psychology», Turan University, Kazakhstan
Department of Biostatistics and Fundamentals of Scientific Research, Asfendiyarov Kazakh National Medical University, Almaty, Kazakhstan
City Clinical Hospital No. 5, Almaty, Kazakhstan
Institute of Public Health, Almaty, Kazakhstan

Asfendiyarov Kazakh National Medical University
Department of “Public Health” Asfendiyarov Kazakh National Medical University
AC institute of international education
Department of Nursing
Department of « Psychology»
Department of Biostatistics and Fundamentals of Scientific Research
City Clinical Hospital No. 5
Institute of Public Health

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