Health care providers have faced the pandemic altruistically, but financial support is important for their well-being and motivation to work
Bolatov A. Baikanova R. Igenbayeva B. Seisembekov T.
March 2025Elsevier B.V.
Public Health
2025#240119 - 124 pp.
Objectives: The COVID-19 pandemic has significantly stressed healthcare systems globally, placing unprecedented demands on healthcare workers (HCWs). This study investigated the effects of financial support (hazard pay) on the well-being, job satisfaction, and motivation of frontline HCWs during the Pandemic. Study design: Cross-sectional study. Methods: A cross-sectional study was conducted using an online questionnaire from July to November 2022, involving 637 frontline HCWs from Kazakhstan. Measures included the Copenhagen Burnout Inventory, the DASS-21 scale, the WHO-5 Well-being Index, and scales for job satisfaction and work motivation. Statistical analysis employed descriptive statistics, Mann-Whitney U-tests, Bayesian statistics, χ2-test, correlation, and linear regression analyses, alongside generalized mediation models. Results: Most HCWs (80.1 %) reported receiving financial support, with varied satisfaction levels. Those without financial support exhibited significantly higher burnout levels and more severe symptoms of depression and anxiety compared to their supported colleagues. Satisfaction with financial support was positively associated with job satisfaction and negatively with burnout and DAS symptoms. Mediation analysis highlighted that job satisfaction and burnout significantly mediated the relationship between satisfaction with financial support and work motivation. Therefore, financial support was crucial in mitigating the adverse effects of the pandemic on HCWs mental health and motivation. Conclusion: The study emphasizes the role of financial support in enhancing HCWs’ well-being and motivation to work, suggesting that well-structured financial incentive programs are essential for sustaining healthcare services during and beyond global health emergencies. The direct and mediated relationships underscore the importance of adequate financial incentives in maintaining healthcare workforce stability during crises.
Burnout , COVID-19 , Financial support , Frontline , Healthcare workers , Job satisfaction , Mental health , Motivation
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Shenzhen University Medical School, Shenzhen University, Shenzhen, China
School of Medicine, Astana Medical University, Astana, Kazakhstan
Shenzhen University Medical School
School of Medicine
10 лет помогаем публиковать статьи Международный издатель
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